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English for IT Professionals

The greatest challenge facing IT professionals today is how to communicate with their clients, internal and external. IT is an essential working tool for the clients but, often they are not familiar with how the technology actually works; and they are not interested in the details – they just want their systems, their applications to work for them with real added value. This course is designed to make even the most reluctant communicator communicate more effectively in English!

By the end of the course you will be able to:

  • Understand the IT requirements of both native and non-native speakers of English
  • Ask the right questions in the right way
  • Explain processes, networks, applications…’how things work’, in language that your clients will understand
  • Present IT solutions formally and informally with a focus on benefits and added value
  • Participate actively in, and lead, decision making meetings
  • Recommend, advise and convince in English
  • Negotiate with internal and external clients to achieve win-win results
  • Deal with client’s queries and complaints concisely and efficiently
  • KISS – Keep it short and simple

1   Choisissez un pays

2   Choisissez une ville

3   Choisissez une école

  • Malte